The goal of Lee Art Studios is to create quality educational content, foster the growth of our students and create a true atelier experience online for students to enjoy world wide. We believe everyone can learn and enjoy creating artwork and we strive to provide the highest quality courses to you. If for whatever reason, you are unhappy with your course or it is not what you expected, we will do our best to make sure you are a happy student.
Below you will find outlined our general refund policy. We know that circumstances change and are unique to each person, which is why our refunds are granted on a case by case basis.
Please reach out to us at firstname.lastname@example.org to request an exchange, refund or address another matter. We are here to help!
Policy for Refunds and Cancellations of Course Payment Plans are as follows:
- Refunds are determined and granted at the discretion of the owner of LeeArtStudio.com and determined based on the situation and reason for your refund request. Refunds are not guaranteed, and you may be offered a credit towards a future course or an exchange instead of a monetary refund.
- In general, refunds may be granted for courses that have not been watched passed 1/4 of the length of the course. For example, in a 8 week course, you may not have watched more than the second week of lessons.
- Any cancellation of payment plans in progress for a course will result in immediate deactivation of your access to the course content. No refunds for prior payments will be granted for payment plans. You may be granted a credit towards a future course or an exchange for a different course, depending on the reasons for requesting the refund.
- If you enroll with live critiques and cannot attend your sessions, no refunds are granted because your spot has been reserved for the duration of the course. The only exception is if you choose to withdraw before the critique sessions begin and your spot can be filled by a student on our waiting list. Make-up sessions are typically not granted, unless unpredictable circumstances have occurred and you may come to an agreement directly with your instructor.
Thank you for considering our courses, if you have questions please contact us at email@example.com